AirportagReviews of airportag.com

No answer for emails , goods order 2 weeks ago , no money no sending , no answer.

I placed an order on December 3rd, their website states processing is done in 3-5 days. As of today (December 14th) my order hasn't shipped and I can no longer get anyone to respond to me. At first the excuse was Black Friday/Cyber Monday and it would take 4-8 days to process. I asked to cancel the order however was told it was in production and ready to go out the door last week. Still not here and still crickets from their customer service department.

I have sent three emails with no response!! All I ordered was a phone cover! SLOW and no communication! I love their stuff BUT it’s too much work dealing with them! Disappointed!!

The quality of their luggage tags is very good, so after ordering two, I ordered one more. Unfortunately, I selected the wrong state from the drop down menu when filling out the customization form and my luggage tag came with the wrong state. They refused to accept this return to replace with a correct tag. You would think they could invest in software sophisticated enough to catch these errors before printing tags with state/zip code mismatches. It also took them a week to respond to my return query, and only responded after I emailed them again. I will not order from this company again.

I get packages faster from China then I do Airportag. expect to wait more than 4 weeks.

Quality not as depicted.

Order took a long time to ship and then to arrive. Duty was not paid by airporttag, but this was not mentioned on the site. So, the item could not be delivered, but I had to go to a post office, pay there and pick it up. Finally, the quality looks a lot better in the images than the actual products when delivered

Item looked nice. I bought four and intended to buy more as gifts. The black doesn’t print and show well, blue is fine. Broke after use as a carry on item. Their response is about checked luggage and a coupon.