Air & WaterReviews of air-n-water.com

The NewAir customer service team is very efficient and friendly. Like them.

Purchased ice maker for my outside bar 2 years ago ....makes perfect fast ice....this year when I turned it in the fill water sensor stopped working...called customer serve....no wait time, live personable representative that knew the product and is shipping me the part with step by step instructions.....you never see that type of customer service anymore..... Love it

Unfortunately my Eco Spin has got a small issue after several months of using but fortunately it was still under warranty. I emailed the customer service with a picture of the damage and they promptly replied. Robert was an excellent representative. He took care of my return and replacement immediately and made the entire process a breeze. I feel confident that I will continue to enjoy using their product under such an exceptional customer service.

“GREAT CUSTOMER SERVICE! "WE, AS A ELEMENTARY SCHOOL purchased a NewAIR ICE MACHINE a few month ago for our health room. The screen was not working. I contacted customer service and was promptly replied to by Robert with a solution. Really happy to see this level of efficiency and customer service! HE did everything possible for us to replace our unit and keep our school with ice machine all the time , what is supper important for our school and kids . This is the best place to do shopping plus Robert is the best person to provide excellent customer service .

Great Customer Service.

good customer support team, respond quickly.

We bought a nice maker and my wife loves it calls it her girlfriend but it something went wrong with it and I called customer service and they will smooth sailing from there wonderful people to deal with Genefer the best

Thanks to Christine from Customer Support for her kind assistance.