AI Pro UniversityReviews of aiprofessionalsuniversity.com

I would not recommend going anywhere near this company, they are very deceptive in their billing and non-responsive. I signed up last year but quickly cancelled on July 1st. Earlier this week, a full 7 months later, I was notified by my credit card company that I was charged $97.97 by AI Pro University. I called their phone number but got an AI agent which instructed me to email their support. I emailed their support and there has been no response. Furthermore, when I logged into the back office of the program to check on my status it indicates that I am a free member and that I do not have a credit card on file, yet I was still billed. I STAY AWAY from AI Pro University

SCAM SCAM SCAM I made the mistake of buying one of their courses six months and they double charged my card. I fought them to get my money back and they refunded it. Six months later and my card has just been hit again. AVOID AT ALL COSTS.

I bought something (1-off purchase) and then I get billed $97.97. I contacted them and they issued a refund and then told me that I would not be billed anymore for anything. 6 Months later, I randomly get another charge for $89.97?!? I contacted them by email (the number on the credit card charge does NOT work) and after a week, still no reply. Very Sketchy company. Complaints going to BBB, FTC, Attorney General, Reddit, Google and anyone else that will take a review. Very Sketchy Company!

The content itself was passable, but my experience with billing was terrible. I purchased a $49.99 product, but was billed an additional $97.97 a few days later. I contacted the company to request a refund, but they refused to resolve this bogus charge, telling me I had authorized it. No I did not! So I had to dispute the charge with my bank. Nearly 10 months later, the company charged me again—once more without my authorization, another $97.97. I don't even know how they still had my charge info. Isn't it illegal to keep that on file? Anyway, I am now in the process of disputing this second fraudulent charge with my bank as well. Because of these repeated unauthorized charges and their refusal to resolve the issue, I cannot recommend this company. UPDATE: After I posted this review AI Pro commented on my message that customer support had reached out to me regarding my concern. They did not. I have not heard a word from their customer service dept. Another misleading statement on their part. It's not a problem on my end, because I have already submitted a dispute with my banking institution and gotten a refund for this bogus charge. But to anyone considering purchasing from them, think twice. My experience is that they will keep charging you well after your purchase, then stonewall any attempts for resolution. Second update: I did finally hear back from this merchant, and they did make good on the refund.

Beware of this company they will scam you and still money out of account. I haven’t had their service since 2025 of January because they charged me additional $97 a month and now out of no where 2026 they have taken money out of my account that I didn’t authorize.

Total Scam. I signed up for a one-time course, they kept billing me for ongoing services that I did not enroll in or agree to, and the monthly bill was twice as much as the one-time course. Their address, 5036 Dr Phillips Blvd Orlando, is a mailbox company/Fed Ex copy center. If you want a lesson in how to AI bilk someone, follow their pattern. Otherwise... STAY AWAY

I would give a zero star review if that was available. I signed up for AI Pro University's one time $49.99 program. After that I was fraudulently charged $97.97 per month for something called the VIP PLAN (Premium Membership) which I never signed up for or knew about or agreed to. When I contacted Support and Tom Johanson for a credit back for the $293.91 for the three months charged to my credit card. I received zero help for these false charges. This is not an honest company if this is the way they conduct business with the public. Update: January 26, 2026 for the review written January 16, 2026 above in this text. Tom Johanson, at Customer Support at Ai Pro University has emailed me that the matter is being resolved and they will will immediately initiate the refund of $293.91 and I will receive confirmation once it has been processed. Thank you Mr. Johanson for your support.

This is my final email to Ai Pro University on 1/7/2026, to which I have not yet received an on-point response. I purchased from Ai Pro University and authorized a charge of $98.99. However, AiPU made two "unauthorized" charges of $97.98 each on 11.04.25 and 12.04.25. I wrote to AiPU on 12.08. On 12.12, I received one $97.98 refund, but not the second one. I wrote, again, to AiPU and Elizabeth Taylor responded by offering me an upgrade. I rejected the upgrade because I want to made whole for the unauthorized taking of my funds by AiPU. You took money from me without authorization. Why are you refusing to do what is right? UPDATE: 02/03/26 The unauthorized charges were $97.97, not $97.98 as I previously stated. After I posted the review above, AiPU wrote to me offering to refund $97.97 and provide lifetime access with no future billing if I "updated or removed" my Trustpilot review.” I declined to accept these conditions. After 50 days of several email exchanges, on 01.26.26, I notified my bank’s fraud department of my experience and informed AiPU that I had done so. On 1.29.26, AiPU informed me that AiPU “has already issued me a refund of $97.97, which will be back in my bank account in no time.“ As of today, 5 days later, I have not received the refund. In my opinion, a company should not charge a customer’s credit card without authorization, and if such charges occur, any refunds should be issued promptly, without hesitation or conditions.