Great experience as usual
Was timely, and in good shape
By Fusun T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aidan Gray Home offers beautiful European inspired modern furniture, antique reproduction, lighting, garden decor, lamps, chandeliers and more. Shop Now!
Aidan Gray Home (aidangrayhome.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Was timely, and in good shape
By Fusun T.
Always a great product!!
By Margaret V.
Jesse was amazing. He was so quick to communicate with us and he was so friendly and through. Thank you!
By Amelia D.
Always love it!
By An Acquired S.
Easy to update my account and complete my order!
By SUSAN N.
easy ordering process. and fast delivery
By customer
Response from Aidan Gray Home· Nov 1, 2019
Thank you for the review. We are glad that we were able to exceed your expectations and look forward to wowing you in the future. The Aidan Gray Team
Jesse Esparza NEVER have I had better customer service than I received from Jesse. This is my experience with your company: 10-21-19 2:59...Emailed Aiden Grey regarding a part I needed for a fixture. 3:05...Jesse called me and made sure he understood my problem and said he would get back to me. 3:15...Jesse called back and had located the part. He said he would personally pick it up the next morning and have it shipped at no charge and would let me know the tracking number. 10-22-19 10:46...received an email from Jesse letting me know the part was on the way and the tracking number. Customer service doesn't get any better than that. I understand my problem was small but because of Jesse's attention it stayed small. I own an automobile dealership in California would love to hire a dozen just like him. If he ever wants to move to California he's got a job. Barbara Richardson
By Barbara R.
Response from Aidan Gray Home· Nov 1, 2019
Barbara, We are glad that you were highly impressed with the level of service provided to you by Jesse. We value him as well! Although we do not like to tell our customers "no", this is one exception... No you cannot have him! We do believe in sharing though, so feel free to reach out to Jesse or any of the team at anytime. Our customers are number one to us and we strive daily to exceed expectations. Thank you for your business and support! The Aidan Gray Team
always a Great Experience ! Thank you!!
By Lisa S.