Great support.
So responsive! Great customer service and support. Thanks so much for helping me.
By ellen G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
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108 reviews
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AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
AG Jeans (agjeans.com) has 108 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 56 reviews with 5 stars · Clear filters
So responsive! Great customer service and support. Thanks so much for helping me.
By ellen G.
First off, I love AG jeans. I think they have the BEST wash in the jean world. They have so much personality. I ordered the wrong size in my jeans and within 2 hrs. they got back to me, and they had fixed it for me. Most places say oh sorry it is already in processing, which I find always hard to believe. But AG did not and now I don't have to do the hassle of returning the wrong size. Thank you, AG, for great CS
By Zoogirl
Excellent quality, great brand. Phenomenal customer service. Highly recommended.
By Kevin
I'm very happy with most of my purchases from AG Jeans, and if I wasn't happy it was only because the style wasn't right for me. I love their quality and the quick shipping. I recently had an issue printing a return label and Customer Service was quick to step up and email me a label which I was able to print. Will always be a loyal customer.
By Polly S.
Well besides the great sales prices and the super speedy shipping ; what really stood out was the amazing customer service ! I must have sent 3 or 4 emails with questions and got fast and informative answers ! Please start shipping to Canada 🙏🙏🙏🙏
By Bunny B.
I messed up my shipping order address and I reached out to them within 12 hours. They had it corrected and saved me a tremendous headache. They are wonderful people.
By Eric G.
I saw that my order was going to the incorrect address. Customer service immediately changed the address so I wouldn’t have any issues. I also just love the fit of the jeans. AG are my go to jeans. I own about a dozen pairs.
By Colleen M.
I love AG jeans! They're the softest & most comfortable! Their customer service is also top notch - so quick to respond and so helpful.
By gigi C.