Exceptional Customer Service
Kemar - provided exceptional customer service and was able to answer all my questions on the first call. Thank you!!!
By Ana
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Kemar - provided exceptional customer service and was able to answer all my questions on the first call. Thank you!!!
By Ana
William was kind, efficient and just all around wonderful to work with. He answered all my questions.
By Athena Nova S.
Elena was hopeful and knowledgeable. Sign issue when attempting adding a new property. Elena went above and beyond to solve the issue.
By Nikki M.
Kemar Small was a great help!
By Joe L.
Kemar was able to efficiently help me with my issue and help initiate a correct refund.
By RT
Louise Carvalho was very helpful. She was patient, answered all my questions, and helped me understand how to use the dashboard to reach out to potential tenants. She was even willing to show me how to load more pictures but I decided to learn how to do that at another time.
By Jackie B.
Gloria was wonderful kind patient and helpful, thank you !
By alexis R.
Gloria was very specific and helpful! Very patient with me and all my repeated questions. Appreciate her!
By Yessenia C.