Ms Elena
Ms. Elena was very thorough and helpful and pleasant. She also was very informative.
By Shera Bhill Enterprise L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 690 reviews with 5 stars · Clear filters
Ms. Elena was very thorough and helpful and pleasant. She also was very informative.
By Shera Bhill Enterprise L.
Kemar was an amazing customer service representative. He definitely provided top tier service !
By J&H L.
Kemar was very knowledgeable in his role there. He was efficient and timely (which is most important to me). He didn't hesitate answering the only question I had and he let me know of benefits available with AH.com Vanessa helped me yesterday (also efficient/knowledgeable).
By SScott
Management certainly did an excellent job of hiring Kemar Small and Vanessa Vivas. Their attention to detail was superb! I spoke to Vanessa first and went through an inquiry with her. Once she had the information from me, she transferred me to Kemar. He was able to solve my concern with ease. Both are exceptional associates and both deserves a Gold Star!
By Charleszetta S.
Vanessa was very helpful in resolving my problem and she also called back to check if the matter was resolved. I think that was very caring and helpful. That kind of service, I truly appreciate.
By KENNETH B.
Super cool very good job
By Vincent M.
Excellent worker. Was very helpful and on point.
By Nekita S.
The representative who helped me out Kimmy was so amazing and thoughtful. Even though I was having a bad day, she was very cheerful.
By Alex M.