Vanessa Vives assisted me today and her…
Vanessa Vives assisted me today and her skill at communicating was excellent and comforting she gets a 10 out of 10
By Michael M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
736 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Affordablehousing.com (affordablehousing.com) has 736 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 690 reviews with 5 stars · Clear filters
Vanessa Vives assisted me today and her skill at communicating was excellent and comforting she gets a 10 out of 10
By Michael M.
She was amazing and helped with all that I needed.
By Teshema C.
Mr William Bray provided me excellent service Thanks!
By Saifur N.
I was having a difficult time getting responses to support tickets and continued to get disconnected after holding for several minutes, while only trying to obtain a copy of a receipt for a charge on my corporate card. After several attempts, I was finally connected to Kemar Smalls. His customer service was immaculate and efficient. His assistance turned a 1 star review into a 5 star review.
By Racheal W.
Kemar, was very helpful and pleasant to work with.
By Lisa
Kemar was knowledgeable and helpful. He worked to quickly understand and resolve my query.
By Hasan S.
I had the pleasure to speak to Elena Amado who was absolutely amazing. She basically had an onboarding phone call with me while I was verifying my information over the phone. She walked me through step by step on how to post my first property and how use the tools available through the Affordable Housing website Great service.
By First Response E.
My representative Elena, was amazing and extremely helpful. She provided great guidance and excellent customer service.
By Kelly