Aerosmith - Official SiteReviews of aerosmith.com

I was able to get some awesome vinyl records through the official store and a great Draw the Line tee-shirt, but I had a problem with the "Toys in the Attic" mug. Mug looks just like the album cover and I've hand washed it until this week when I put it in the dishwasher. The instructions say it is "dishwasher safe," but when I took it out almost the entire wrap around image had come off. I contacted customer service and they said it is true that it is "dishwasher safe" but that they couldn't replace it because I washed it. What? That makes no sense. I wouldn't know a dishwasher would destroy the mug unless I put it in. Customer service was no help and I have ordered hundreds of dollars in merch from them over the past two years. No longer... and I'm a huge Aerosmith fan.

Bought xmas presents from here to be shipped to Canada, got a ridiculous duty tax on the item of 32 dollars and not to mention shipping was a ridiculous price too for some cheaply made t-shirts. And yes the site say there maybe a duty tax when u buy but it's still a rip off. If you can afford to pay the tax don't sell the items.

How about Aerosmith just cancels there tour so we can't get are money back.i got these tickets for my 26 anniversary and now I'm going on my 27 anniversary.i could use my $700 back to have a nice 27th anniversary or 28th because it's been this long I don't think there gonna be any good live without computer generated sounds.thats ALOT of money not to hear the real thing .just cancel so we can get are money back and move on