Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,820 reviews
AED.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 126 reviews with 4 stars · Clear filters
Signed up via a popup to receive 10% off my first order but did not receive info about the discount code to use. Received an email about a free online class.
By E S.
Response from AED.com· Oct 25, 2024
Hi there! We are so sorry the coupon code did not get sent to your email after you signed up! Please email us at [email protected], so we can be sure you receive your discount! Thank you for bringing this to our attention! Have a great day!
Ease of ordering.
By J.Paul A.
Response from AED.com· Oct 14, 2024
Hi J. Paul! Thank you for your feedback! We're pleased to hear that you found it easy to order your lifesaving products. We strive to make your shopping experience as smooth as possible. If you have any other comments or need assistance, feel free to reach out. Thanks for choosing us!
The website is easy to use and we are returning customers.
By Chief Bob P.
Response from AED.com· Sep 24, 2024
Hi Chief Bob! Thank you for the positive review! If there is anything we can do better in the future to gain that last star, please don't hesitate to reach out! Have a great day!
Easy to order
By Anon.
Response from AED.com· Sep 18, 2024
Hi Anon! Thanks for the positive review! We hope to be of service again in the future! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out! Have a great day!
Taking my CPR training was very easy, but I am waiting to get my CPR which I need to show to my employer. Customer service was closed when I finished my course so I was not able to call them, and my CPR card has not been delivered to me yet. Hopefully it comes later this morning.
By Nancy
Response from AED.com· Sep 18, 2024
Hi Nancy! We are happy to hear you were able to take your CPR training course and thank you for taking the step to be more emergency-prepared! Please reach out to our customer support team directly at [email protected] and we'll be happy to assist you!
It's a struggle to implement these expensive, necessary machines within my business because of their price range. This is not accessible to all individuals, even to have in our truck, which I'd love to have in case of emergencies. It would be nice to receive more than $200 off a product because not everyone can afford such a necessary piece of equipment. This should be more financially accessible to all in order to save a life.
By Marissa Q.
Response from AED.com· Sep 8, 2024
Hi Marissa! Thank you for sharing your thoughts with us. We understand that the cost of these essential devices can be a barrier for many, and we agree that life-saving equipment like AEDs should be accessible to all. While we do our best to offer discounts and promotions, we do have to price our products according to our manufacturer's rules. Your feedback is invaluable, and we’ll be sure to share it with our team as we explore ways to make these devices more financially accessible in the future. Please don’t hesitate to reach out at [email protected] if you have any questions or would like to discuss possible lower-priced options. We truly appreciate your commitment to safety and preparedness.
Great company with caring , responsible, and very knowledgeable people.
By Rusty L.
Response from AED.com· Jul 25, 2024
Hi Rusty! Thank you for the kind words! We strive to create positive experiences for our customers! If there is anything we can do better in the future, please don’t hesitate to reach out! Have a great day!
i didnt not get a receipt for my order that i placed Customer service helped me get a receipt and explained the issue for me and took care of me quickly
By Ryan S.
Response from AED.com· Jul 25, 2024
Hi Ryan! We apologize for the inconvenience. Please feel free to contact our customer service team at [email protected] with the contact information that was on your order, and our team will be happy to help!
