My order was canceled without being…
My order was canceled without being contacted to offer a reason for the cancellation.
By Zephania G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,820 reviews
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Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 348 reviews with 1 star · Clear filters
My order was canceled without being contacted to offer a reason for the cancellation.
By Zephania G.
We purchased two online courses for adult/ped cpr; but when my staff tried to login to start, the order had been cancelled and is now on "back order"
By LISA H.
Took 3-4 days after paying before I received instructions on how to login for my online training. Most vendors have immediate access. Not this place.
By Jeff
Placed an order. Funds from my credit card were put on hold, then the hold was released. Absolutely no communication. There was no explanation for not honoring the order.
By Magnolia Beach Vol. Fire D.
Never received a tracking number, order was placed on 6/17 and it is now 7/07 with no sign of my order or update that it is delayed or has been shipped. More communication on shipping information would be great.
By Anonymous
every order we have placed has been canceled
By Timothy V.
where is my battery
By George L.
The recapcha device required 6 or 7 attempts. I received an email prior to my order promising 10% discount, but when I went to checkout and I tried to put the discount code (BROWSE10) into the space provided, I was sent on a wild goose chase to ID.me. I finally was able to make my purchase WITHOUT the discount, but by the time I was done I was very frustrated. I think your website needs some streamlining.
By Thomas