Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,821 reviews
Advanced Molecular LabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AML is committed to working with the best researchers, scientists, physiologists, molecular biologists, biochemists, pharmacists and physicians to produce the very best health, nutritional and performance products possible based on the latest cutting-edge research. AML will set a new standard for performance nutrition. AML has the resources and resource fullness to stay on the cutting-edge of product development to pioneer new nutritional and performance breakthroughs and help maintain if not improve the quality of life. We are committed to discovering the truth about which dietary supplements work and which ones don’t. AML’s partnership with the scientific community will show our corporate commitment and provide the consumer with credible, new information on safe, legal, scientifically designed performance products.
Advanced Molecular Labs (advancedmolecularlabs.com) has 1,821 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 92 reviews with 1 star · Clear filters
Customer service is terrible. They do not answer emails after they sent the wrong order
By Gene O.
Response from Advanced Molecular Labs· Dec 19, 2022
Our customer service typically responds within 24 hrs. Are you emailing [email protected]?
I placed my order on 10/19/22 and it is still hasn't arrived. I tracked the order and it's somewhere in New Jersey waiting to be "Accepted" and I live in Colorado!
By EDWARD W.
Response from Advanced Molecular Labs· Nov 13, 2022
Hi Edward, I looked up your order and I see it left our warehouse the same day you ordered it. Once it's in the hands of USPS, AML is not able to control any delays. I would recommend you reach out to USPS directly. If you do no receive your order this week, please contact our customer service department for further help at [email protected]
My $100+ USD order was not filled! I ordered Thermo Heat Maximum Strenth caps, Thermo Heat Nighttime and Dopa Rush Cocktail Preworkout. What do I get? I get one (1) item, Dopa Rush Advanced Nootropic Cocktail. Come on! I've called your number to report the mistake however it appears the person on the other end is only able to take new orders. Sure hope AML makes good on this.
By Robert C.
Response from Advanced Molecular Labs· Jun 13, 2022
Hi Robert, I am so sorry there was a mistake with your order. Please always email [email protected] if you have questions. This is the fastest, and most direct way to help you with an issue. I have already reached out to our customer care team to look in to this matter right away.
When I order my supplements from AML I legit get them shipped out ASAP. I placed my order FRIDAY & have yet to receive a shipping notification. Very surprised with how quick they were shipping out next day & now I can’t even get a notification!
By Christopher P.
The code that was send for a discount did not work and nothing was done to solve the situation to my satisfaction. No one followed up nor contacted me to find out more. Not good. I am looking for a substitute to your products
By LUIS E.
Response from Advanced Molecular Labs· Mar 2, 2022
Hi Luis, I'm so sorry to hear you had trouble with the discount code. We were not able to locate your inquiry. Please always email [email protected]. I will also look further into this for you.
The rep. I spoke with had no knowledge of the product line. She didn’t even know the names of the products.
By Gene
Response from Advanced Molecular Labs· Mar 1, 2022
Hi Gene, many apologies! Please always email [email protected] with questions. This is a direct line to our company, and you will be met with an informed response within 24 hours. You can also find this info on our website.
Still have not received my dopa rush. Package says it was delivered. Second time this has happened…
By Matt S.
Took 10 days to be delivered.
By Christine S.
Response from Advanced Molecular Labs· Feb 10, 2022
Hi Christine, I see you placed your order on Saturday, Jan 29th (our office is closed on the weekends), and your order went out first thing on Monday, Jan 31st (New Year's Eve). USPS takes anywhere between 2-5 work days to deliver depending where you live in the U.S. Since you ordered during a holiday weekend, it may have taken them an extra day or so to deliver your package.
