Unethical Practices
I wish I had come here to read the reviews before placing my order. I decided to place an order for the very first time. This fraudulent organization won’t honor their refund policy. I ordered clothes over $520 CAD and arranged for the clothes to be shipped to me from the US to Canada as this company won’t ship directly to Canada. Even though I am yet to receive my order as it’s still on the way, I found one of the items I ordered here in Canada at a cheaper rate. I contacted the company to ask for a price match. They refused to do a price match even though I offered to send proof of this item being sold at a much cheaper rate. Twice, the agents said they will contact me after speaking with their manager to get an approval but they never called back. Upset, I told them to send a return label so I can return all items upon receipt to get my full refund as I absolutely refused to support a business with unethical practices. They refused to send a return label for some of the items as they said the items can’t be returned, which is against their 30 day return policy. Let’s keep in mind that I am yet to receive the items. I absolutely DO NOT recommend shopping from here as they are unethical, lack professionalism and have no rega d for their customers.
By Bukky B.