Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
Adaptive SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Adaptive Security is the security layer for the AI era, protecting organizations and their employees from modern cyberattacks. AI has changed how every company works, and it's changed how every company gets attacked. Employees use AI tools IT doesn't know about. Attackers craft deepfakes, vishing calls, and spear phishing emails that get past filters. Adaptive addresses all of it in one unified platform: managing AI tool usage before it becomes a liability, training employees on the threats they'll actually face, simulating AI-powered attacks in a safe environment, and protecting the inbox and browser so threats never reach their intended targets. Because it's one platform, Adaptive develops a complete risk picture and uses it automatically, applying targeted training, attack simulations, real-time interventions, and policy controls to lower risk over time. More than 1,000 organizations run Adaptive to manage their human security program, and the company has raised $150M+ from investors including NVIDIA, Andreessen Horowitz, Bain Capital Ventures, and Citi Ventures.
Adaptive Security (adaptivesecurity.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 16 reviews with 5 stars · Clear filters
My onboarding experience with Adaptive was refreshingly pressure-free. The team took us through the setup at our pace, answering questions without rushing us. Now, our staff actually look forward to the micro-lessons, which is something I never thought I’d say about security awareness training. Support queries get rapid, friendly responses. It feels like a partnership, not just a vendor relationship.
By Nicole H.
We’ve had a great experience so far using Adaptive. It makes me feel that we’re on the cutting edge of security awareness.
By Andrei B.
Adaptive’s cutting-edge tech delivers training on real-world issues we face. The scenarios map directly to current cybersecurity and regulatory concerns, and the platform’s analytics tie back neatly to our compliance reports. I’ve recommended it to colleagues who want both substance and clear ROI. It’s exactly what a financial services company needs.
By Sean M.
Adaptive filled a very specific training gap for us. The modules are deep enough to challenge staff without overwhelming them and the periodic assessments keep knowledge fresh. Reporting tools let me demonstrate real improvements to leadership. Exactly what we needed.
By Rich T.
Adaptive Security software hits all the marks I was looking for in a training and phishing package: Innovative, easy to use, constantly updated, integrates with all our products, and most importantly - super easy to implement. Adaptive Security's sales engineering and support teams have been unbelievably responsive. They are hungry to serve customers and eager to fix issues or make new features that make sense. They will listen to your needs and respond appropriately. They have not disappeared after the sale, but have stayed fully engaged as we work out the kinks. I use Adaptive every day just because I want to see how my users are doing and it's actually fun to check in.
By Chris O.
Adaptive made it so easy for us to train our team. The system was simple to adopt, the training was enjoyable, and our staff actually liked completing it. A great experience overall.
By Bry C.
From the start, I noticed that Adaptive greatest strength is trying to do something different from the competition. They've really raised the bar for what I expect from a security awareness platform, especially in terms of customization and adapting content to the company's needs. The phishing simulations are clever and often eerily real. The training modules are short, clear, and actually enjoyable, which I didn’t think was possible. It’s been a fantastic investment in our people and our security posture. It just works.
By Loris G.
I’ve tried multiple training platforms and Adaptive stands out as the best product I’ve seen. Their R&D shows in every new module. The content is fresh, relevant, and technically solid. I wouldn’t hesitate to recommend Adaptive to anyone looking for top-tier security awareness.
By Vikram M.
