Ad4mReviews of ad4m.com

If I could give zero stars I would; THIS COMPANY WILL STEAL FROM YOU—DO NOT ORDER!!!! I placed my order in late November 2020, was told via email in mid December to expect an early January 2021 shipment only for that to be changed to beginning of February and now NO RESPONSE!!! They have stolen over $725 from me, will not deliver product, will not issue refund, will not respond.

This place is a rip off Do Not Order anything you will not get your money back Please don’t trust this place I never got my order or my money back .

I placed my order around October 20, 2020. At the time, the website stated it would take 10 business days to fill and ship the order. Ok cool, no problem. Any other place at the time was at least two months out. I place the order, two weeks go by, and nothing. I try emailing a few times with no response. I called the number and a guy answered. Said that the order should be loaded up that week and he would personally contact me to let me know it was shipping. Wow, that sounds great! What good service. Week goes by, and nothing. I try calling but no answer. So I resort to texting and I did get responses via text within a day usually. Every time, they told me "end of this week", "next week", "it's just waiting to be shipped", "all the back orders have been filled and you should be next." This went on until near xmas. Finally, FedEx tracking numbers! Only...they just sit for over a week saying that the labels were created but the items hadn't shipped. Then, the labels were cancelled. Ok... So then UPS labels created. Alright, this is the time! Only...they sit for over another week...and then are cancelled. I contact AD4M and get some response about labels were incorrect and the warehouse cancelled all of them. At this point, it has been almost three months. THREE MONTHS. That is 25% of the year. Keep in mind, the site said 10 business days when I ordered. I'm not expecting Amazon-style two day delivery...but I would think within a month if you state 10 DAYS wouldn't be an unreasonable ask. Ok, so at this point I am fed up. I am done with the cycle of abuse that this has become. So I tell them I want to cancel and want a refund. They tell me that they can't because the plates already shipped. I check the new UPS tracking and, like the other times, it shows the labels were created but not shipped. They told me UPS picked up everything on a pallet. Wow, what a coincidence. After three months of waiting, the plates ship on the exact day that I want to cancel. Ok, no worries. UPS can just return the plates and I can get my money back. That cool with you guys? "Yes, we will refund the money when the plates are returned". UPS returns the plates without delivering them to me. Tracking shows the plates were returned to sender. Did I get my money refunded? Heck no, AD4M stated they didn't get the plates and wouldn't give me my money until they located them. I pleaded with them. I begged them. At this point, I don't have the money or the plates. Then, finally, I opened a PayPal dispute. 10 days elapses, AD4M doesn't contest the dispute, and I FINALLY get my money back and I am done with this nightmare...almost four months after ordering. Don't get caught up in the same cycle of "well, I've already waited X amount of time and it's going to take at least Y amount of time from anywhere else...maybe I will just wait." Don't. Dispute the claim and move on. There is a reason why they were able to sell weights at low costs with quick shipping...because they were lying. I thought that if I was kind and polite the whole time (i.e., just being myself), that maybe it might make a difference. It did not. I almost lost $640.

It's sad that I had to give 1 star review, as I feel that is overly generous. Ordered plates and my account was immediately debited. Estimated shipping time came and went. No response to communication. Emailed to cancel order and requested refund. I received a reply stating the order was cancelled and that I would receive a refund in 2-10 business days. That timeframe elapsed with no refund. I emailed again to inquire about the refund and never received any response. Resorted to disputing the charge to my financial institution, and recovered my money. This isn't the way to operate any business. Promising to deliver a product, yet don't. Promising to issue a refund, yet don't. Forcing your customers to dispute charges in order to get their money back demonstrates a type of operation which should be avoided at all cost.

Absolutely horrible. Do not do business with them. Can’t fulfill their orders. Everything about this business is shady. It’s been over 4 months, still can’t get my order shipped. Requested a refund months ago, still can’t get that. No answers to customer service. BUYER BEWARE!!

Stay away. I ordered a bunch of plates in November and never received the product. After reaching out to them multiple times via email and not getting a response I finally disputed the charge with my cc company last week. Very unhappy with this experience.

God awful company. A complete scam do not order for them. Never received my products or any updates despite being charged immediately for them and was never able to get into contact with them despite multiple tries.

They will not issue a refund. They don’t carry the products and tell customers to wait months. I will try to go directly to Amazon pay and have them cancel the payment. Stay away from them! Here is an excerpt from my email with them: Due to a COVID quarantine on the vessel we use to transport our products into the US as well as a labor shortage in Oakland, CA (where our warehouse is) our expected processing times have been extended. The items are expected to go out the week of 3/15, however that is subject to change if there is another COVID quarantine mandated. Second email after asking to cancel and refund: Unfortunately, I can't refund your order at this time. Our system isn't fond of Amazon Pay, so I have to forward your request to one of the owners so they can refund it to you. But you have been marked down in our system as wanting a refund, just to confirm that.