Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
512 reviews
acmejoy.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AcmeJoy is a seductive toy store run by a group of folks who wish to expand their sexual horizons. We want to help individuals identify and liberate their sexual urges in a healthy way because many people don't have a good understanding of sex. We want everyone to be honest with themselves and accept who they are.Acmejoy provides high-quality vibrators, masturbation cups, and anal toys, among other things. Fast and discreet delivery, as well as free standard shipping on orders of $69 or more.Welcome to take a look around our enticing store!
acmejoy.com (acmejoy.com) has 512 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 381 reviews with 5 stars · Clear filters
I received my product in the mail, then discovered I could not charge it, like the Instructions directed. I contacted acmejoy.com about this problem, and I received EXCELLENT support. They are sending me a replacement product w/ the necessary equipment to charge properly. Annie, from Customer Support, replied almost immediately to my needs & questions.
By J Alan C.
Great products at a reasonable price. My package was stolen or didnt actually get dropped off but usps said it was delivered. But i did not get it. Acme was great about it and is resending to me bc i the customer didnt get the product. Great company taking the initiative yo take care of their customers. I will buy again and recommend others to buy feom them. 5 star staff
By Charles C.
Great customer service-had an issue and it was resolved immediately. Totally trustworthy company!
By Michael S.
The toy itself was amazing! The shipping was super fast. Customer service was good. I would absolutely use this site again! Easy to clean, feels amazing, and looks great. 10/10 stars
By Bransen S.
order #Order #118946 acmejoy I want to just say I’m very happy with acmejoy I received a response about my order didn’t receive and I was told they can resend it to me. I’m so so happy and I can wait to use what I ordered and sorry I didn’t think to check my junk mail. And thanks to y’all on here to responding to my post I wouldn’t have got this far without the help I appreciate the level of customer service I received
By Keith D P.
Response from acmejoy.com· Aug 12, 2023
Dear Valued Customer, We are very sorry to hear about the problem that you have been experiencing. We have replied to your message several times, but you have not received it. Could you please check your spam folder? If you still do not receive it, we can resend it for you. This is our email account: [email protected], you can reply to us from this email. We will try to resolve this problem as soon as possible. We are looking forward to hearing from you as well. Best regards, AcmeJoy Customer Service Dept.
The products are higher quality than I'm used to from other toy companies and they ship super quick! I probably spend too much money on their site... but it's so worth it! 😍 I think I have 10 of their products and I've never had to exchange or return any of them. I just wish they sold more stuff... like lingerie and kinky cosplay outfits!
By Trev T.
The product is a delight in every sense. Its sensation is extremely pleasurable, and its rechargeable design is a significant advantage. I love the hands-free option that allows it to be attached to the wall for a more comfortable experience. Moreover, its versatility to accommodate any size and its suction function make it truly unique. The ease of charging is a plus, although the battery life could be improved. Overall, it's a device that offers satisfaction on multiple levels, and its suction feature is the cherry on top.
By cesar J.
Customer service is great, prompt responses and looks to help every customer.
By J C.
