Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4 reviews
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Achieva Credit Union provides GOOD products and services to our members and communities. Federally Insured by NCUA. Equal Housing Lender.
Achieva Credit Union (achievacu.com) has 4 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
4 approved reviews, newest moderated first
I had just bizarre experience with achieva customer service. previously had good things to say about them. It seems they do not want English speaking people now. All numbers are now answered in spanish. I dont know what was being said. I JUST kept listening, the person answering the phone with bad accent also had bad connection. DISGUSTING
By Consumer
Worst customer service. Called today to pay off a loan, she kept accusing my husband of basically being coached, even though he said that’s my wife in the background she changed his email address, even though he did not want it changed, very condescending and he had to tell her there’s no conspiracy going on I just want to pay my loan off. She told us maybe we should go to the bank instead, but that’s not what Customer Service is for. They’re supposed to help you. Now our account is locked for 24 hours because of what she did and we basically can’t do anything. All we wanted to do is pay the loan off so we have chosen to close all of our accounts and be done with this bank.
By Jayne
we have dealt with Achieva
By Jerry C.
They listen! They make the difficult possible. They go the extra mile! Sincere assistance. Since my experience: 1979. PJVD
By Peter Van D.
