Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
99 reviews
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ACE Cash Loans is listed under Investments & Wealth.
ACE Cash Loans (acecashloans.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 13 reviews with 1 star · Clear filters
How much cash loan am I good for
By Larry N.
Response from ACE Cash Loans· Aug 7, 2014
Hello Larry, Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
I only had there money for 12 days. And, I had to pay back $450.00 on top of my loan.
By Dennis
Response from ACE Cash Loans· Aug 7, 2014
Hello Dennis, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
I did a online loan i will NEVER give them my money again. I took out a loan for 400 i had to pay 800 back hell naw then when i called customer service to call to pay early they told me the total i had to pay, corporate was telling me something different (trying to make me pay more money) i dont suggest them to anyone. Horrible service also
By Tiara H.
Response from ACE Cash Loans· Aug 7, 2014
Hello Tiara, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
I was planning on just going ahead and paying off my loan, so I called and asked for the payoff. I could have paid it then but I was heading into work... so I said it can wait until Monday. I call on Monday (only a few days later) and the payoff has somehow gone up 50 bucks. I was completely shocked. She asked if I wanted her to ask the supervisor. I said yes, absolutely. I was polite the entire time. She returned to the phone some time later to inform me there was "nothing they could do." I had explained to her I had just enough to pay off the loan. And I planned on being a returning customer. After this, once my loan is paid I will no longer go through you guys or refer you any longer. The point is to satisfy the customer, within reason, correct? I was completely unsatisfied. I've paid quite a bit of interest already. So you guys definitely got business out of me, even letting me pay off early. Why not satisfy me to redeem the previous loan payoff amount so I could become a returning customer and continue referring you guys?
By Christopher B.
Response from ACE Cash Loans· Aug 7, 2014
Hello Christopher, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
You don't get that there is something wrong with you
By Michael H.
Response from ACE Cash Loans· Aug 7, 2014
Hello Michael, Thank you for your feedback. We apologize for your poor experience with ACE and want to better assist you. Please contact us at [email protected] with your contact information and someone will reach out to you as soon as possible. Thank you!
