Account MypaymentvaultReviews of account.mypaymentvault.com

Absolutely waste of time. Doesn't work with any of the major merchants in UK. Strongly recommend not to go with this. There is no customer care in UK and the one that support via chat is useless.

rcvd a card for credit refund from AT&T for .64 cents. When I tried to cancel the card (did not want to be billed their minimum $4.50 for not using it), i could not ever reach anyone.. It does not give you an option to call them. So far no response from an email i sent on the Mypamentvault site. This card is managed by North Lane Technologies. Shame on them. I'll email the consumer Financial protection bureau.

The website is unhelpful, so I tried to email, but never got a response. So then I tried to call them, because for some reason my card was blocked. I have never dealt with such rudeness from customer service staff in my life, and on top of that it was a non UK number so I have been charged. They were so unhelpful and unable to identify the problem. Absolutely disgraceful service, do not use them.

Worst Customer Service EVER!!!!! All Calls go overseas and the agent offered ZERO help...NOBODY HAS A CLUE!!!!!!!!!

Loaded digital card to Amazon. Tried to verify 3 times. Took me back to mypaymentvault to approve, which I did. But card doesn't verify. Pop-up appears to fssnet.co.in, with blank login details, which is almost certainly their back end bank server. Online support claimed definitely not their fault, it must be amazon! Online support claim 'can't see any attempts to verify the card.' Worked the 4th time.

This business is 100% a scam. I was issued a card in May of 2024, and it says that it expired in December 2024. It says the card cannot be reissued, and phone support was very litigious in pointing out that "1) This card is NOT a gift card and does expire, 2) I agreed to the cardholder agreement (which I did not, unless they just said I did when I clicked the redeem button), and 3) the expiration date was made available to me when the card was issued." This is exactly what the CARD act was passed for--they're deliberately trying to flout the law and keep gift card proceeds to themselves. They should be ashamed of their very existence and/or fined into oblivion.

Très très mauvais service client C’est un robot qui répond avec des réponses toutes prêtes et n’apportant aucune solution à mon problème: pas de réception de OTP À éviter

!S T A Y A W A Y! I had to contact support before every purchase I made so they deblock the card, then I had to wait 24 hours before purchase, it took me a whole week to buy a few things online. Support is friendly though.