Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
61 reviews
accessibleGOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.
accessibleGO (accessiblego.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 59 reviews with 5 stars · Clear filters
The great rate discounts are incredible. Then they even follow up to make sure that the accommodations include the detailed accessibility components you need. I am amazed that such a service even exists!
By Galen S.
Response from accessibleGO· Jan 19, 2024
Hi Galen - Thank you for your amazing feedback! We are so happy that the discount program has been what you are looking for!
Your quick and detailed follow to confirm our accommodations are great! March, 2023
By Nancy G.
Response from accessibleGO· Jan 19, 2024
Hi Nancy - Thank you for your kind words. We aim to be thorough and efficient so that you can rest assured that your trip will be fantastic!
Patch called me and made sure that we had all the amenities we needed to make our trip a success. We had three hotels over the course of the trip and she called each one to ensure it met our needs.
By Jill S.
Response from accessibleGO· Jan 19, 2024
Hi Jill - It was a pleasure helping with this road trip! Looking forward to assisting for the next one!
Overall, a very good experience with good follow-up by accessibleGO staff.
By Glen G.
Response from accessibleGO· Jan 19, 2024
Hi Glen - Thank you for your kind feedback! We aim to be thorough so that you can focus on your trip!
My sister and I had amazing accommodations when we visited Hawaii in November's 2022. Patch Epstein one of your agents made sure we had everything we needed for our visit.
By Carol G.
Response from accessibleGO· Jan 19, 2024
Hi Carol - Thank you for your kind feedback! We do aim to make sure that all trips, near and far, are amazing! Looking forward to assisting with your next get away!
AccessibleGO found me a handicapped-accessible room in Manchester at a great price. I had problems getting the room but Patch at AccessibleGO was able to iron things out. Patch and her team are wonderful and go out of their way to help.
By Scott M.
Response from accessibleGO· Jan 19, 2024
Hi Scott - Thank you for your kind words! We strive to go above and beyond for each and every member. Glad to hear the price was great too!
From the initial inquiry of how the App worked until the week of check-in, I had someone assigned to my particular hotel needs and situation. Not only did she act as a liaison with hotel management but she also got them to send photos of the ADA compliant bathroom setup, to make us feel more confident in my daughter’s ability to transfer from her wheelchair and my aging mother’s needs for handrails & grab bars, to make her shower experience easier.
By FirstBornLeo
Response from accessibleGO· Jan 19, 2024
Hi Debi - Thank you for this feedback! Whenever there is a request that photos would assist with verifying - we work with the hotel to get them. So grateful to hear that your booking experience was easy!
Awesome!! It is so nice to know that I don't have to worry about whether or not the hotel REALLY has an accessible room when I book through accessibleGO.
By Amie T.
Response from accessibleGO· Jan 19, 2024
Hi Amie - Thank you for your kind words! We aim to ensure that you have an anxiety-free travel experience!
