ACAMSReviews of acams.org

I struggled to pay very expensive fees as the platform to process the payment did not work. Then, I became a member yeay! But big surprise the course consists in a 311 p pdf, with poor formatting, no dates, we do not know when it was made... Then they promised online virtual courses, but I received not link to the course, which I paid for. I have been reaching out to their customer service (outsourced with limited budget probably FOR 1 HOUR, with annoying robotic waiting message. TO AVOID !!!!!!! I think ACAMS is actay ASCAM! I will seek a refund immediality.

I booked the basic foundation course for my wife and money got deducted but where is the course and its past 10 days.. wherein the course has expiry date of 4 weeks from the payment date. No one replies over long waited queue over phone or cares to callback or reply back to emails and not even through their contact web form.

Sitting here on hold for over 30 minutes now as their customer service hours are about to come to an end without me getting any help. I’ve already sent two emails with no responses after spending $500 on a certification course. I received an email from them with “instructions to access the course” that contained nothing of the sort—just a link back to their homepage. If this is the typical experience, I will not be taking any additional course. As it is, I may have to request a chargeback through my bank.

The Recertification cost increase is so dramatic! It became more than $3000!! The overall certificate cost is about $2000! I am so much disappointed 😥