Abercrombie & KentReviews of abercrombiekent.com

We felt very secure by choosing to travel to Egypt with A&K. They are cautious but still give you the opportunity to see the important sites and have experiences in Egypt. The Egyptologist Raafat was superb with great information, delivery and customer service. Some of the other staff had less skills in English but they played lesser roles so it was acceptable. The hotels and boat are terrific. Great locations and rooms. Well paced for the most part. Lots of little details that were handled well.

Third trip with A&K and arrangements excellent as usual both before and during the holiday. My last two reviews were 5 star but this wasn’t quite as good as the others (accommodation & food not as good as it could have been this time maybe?)

Responsive while booking / preparing to leave but disappointed they didn’t let us know one of the Safari camps booked didn’t have water (they would have known this months beforehand) as we could/would have changed camps to one that did. That is the sort of thing I would expect when booking with a high end travel agent.

Bar the Harrods branch very good but Harrods very poor response to enquiries

The villa was all that we hoped for. The pool was perfect and probably for the first time, proper aircon that was simple to use. Local restaurants were excellent as was the nearby supermarket. We had a great two weeks there.

The hosts at this villa are amazing but the WiFi was horrible and we had to leave a day early because my husband needed WiFi for work. The house is nice. Kind of in the middle of nowhere tho. Entrenchaux is not a popular destination in my opinion.

This was the third time we had rented a villa in Italy through A&K. My experience with the London office was so difficult this time that I had decided to use another company in the future. It was virtually impossible to get the documents about the house in order to plan arrival, dinners etc. Fortunately, the people on the ground in Italy were superb. Massimo and his wife Elana took wonderful care of us and ensured we had a perfect vacation. The villa itself also exceeded our expectations. So my hope is that London will get its act together and A&K will again be a 5-star organization.

The trip of a lifetime did not start well with no-one meeting us at Johannesburg airport and no reservation at the hotel which we found our own way to. We are yet to have an apology or refund for our extra expenses and the inconvenience. Once we flew to Kenya, the accommodation was fantastic, the specially designed Land Cruiser perfect for the safari but the guide was a little arrogant, which did become annoying after a few days. The guide in Tanzania (Clement) was exceptional and far exceeded our expectations. He ensured we enjoyed every part of our time with him. He was very knowledgable, respectful, gracious and organised. I would highly recommend a safari holiday to Kenya and Tanzania but would suggest that you shop around as A&K seemed quite expensive for what we received.