Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,968 reviews
ABC MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2,569 reviews with 5 stars · Clear filters
ABC has gone above and beyond what I expected!
By Michael P.
Response from ABC Medical· Jul 17, 2023
Dear Michael, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
The customer service person really was a big help. She guided me of what I needed to do to fix my prescription. She was a delight to speak with.
By Kimberly
Response from ABC Medical· Jul 14, 2023
Dear Kimberly, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
In my most recent experience with ABC customer service I left a lengthy message about the importance of the human element in healthcare. I hope that message goes to the top, but here is a summary. It's great that you now have the option of ordering on-line, if that works for the client. Realize however, that your clients probably don't feel good, we have to do yucky and weird things to just to stay alive. We might be grouchy or impatient, or feel isolated. Your customer service personnel do much more than sell medical supplies, they provide a crucial link in the health care chain. Something as simple as a monthly call asking if I'm ok and ready to order supplies is more important than I can express in words. ABC customer service staff are consistently knowledgable and compassionate, they help us get what we need when we need it, and make us feel good about it. Few things are more scary than the prospect of running out of supplies. I'm always confident that ABC personnel will get me my supplies accurately and swiftly. So by all means, keep up with technology, but remember the people on both ends of the phone call. That interaction helps make a grim necessity a bit more tolerable, and I believe we go our separate ways feeling better than when we started. I say good job, don't slack off, what you do is important. Your customers need you. Thanks, Fredrick
By Fredrick
Response from ABC Medical· Jul 13, 2023
Dear Fredrick, thank you so much for taking time to leave such a kind and informative review. We certainly understand the importance of human contact and are glad to hear you appreciate that as well. We are grateful for the opportunity to serve you, and will pass this important message along to our management team.
The people that l order my supplies from are always very professional and respectful. Also, l never have to wait long for my order to get to me and my order is always correct. I appreciate ABC medical!
By Cynthia
Response from ABC Medical· Jul 13, 2023
Dear Cynthia, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
I always get what I need. Polite customer service reps.
By Genevieve
Response from ABC Medical· Jul 13, 2023
Genevieve, thank you so much for your feedback and your 5-star rating!
Great listeners to help find the right product; respectful; patient & kind
By Antoinette
Response from ABC Medical· Jul 13, 2023
Dear Antoinette, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Very thorough and everything was delivered the way it was supposed to be
By Deanna
Response from ABC Medical· Jul 13, 2023
Dear Deanna, thank you for your comments and for giving ABC Medical a 5-star rating!
The representatives provide excellent service at all times. I’m a happy camper.
By Angela
Response from ABC Medical· Jul 13, 2023
Thank you, Angela, for taking time to leave your review and for the 5-star rating!
