No response to refund request
I purchased their 14 hour Florida contractor continuing education course. The sales page described it as “14 Hours with video,” but after purchasing I discovered that the course was essentially video only, with no visible text, PDF, or transcript alternative. I contacted AAA Construction School twice requesting a refund and explaining the problem. I received absolutely no response to either message. Because they chose not to respond or try to resolve the issue, I had to dispute the $69 charge with my credit card company. Chase reviewed the dispute and refunded the money. Very disappointing customer service. Even if a company does not agree with a refund request, the minimum I expect is a response to the customer. Based on my experience, I would not purchase another course from this company.
By Office A.