86 RepairsReviews of 86repairs.com

CONTRACTORS BEWARE: YOU WILL HAVE EXTREME DIFFICULTY GETTING PAID. My company covered a handful of restaurants in the Austin area for 86Repairs; we covered HVAC, refrigeration and appliance repair. We had challenges with ALL 86Repairs clients in getting payment- you as the contractor bill the clients, directly, but still include 86repairs on the invoicing as well. We attempted to have a conversation with one client (stopped paying for work performed Feb through June) and then attempted to leverage an installation bid if we just absorbed $20K+ in invoices; we declined. When I went to our vendor representative at 86Repairs two things essentially happened: 1.) We were told that there's nothing they can do with respect to a client who won't pay; 2.) Knowing what they know, they kept the same client, and just directed calls to a different contractor. (Once we told them we would no longer do work for this particular client-we had an approved installation- we were not sent any additional work.....which in retrospect is likely a blessing, but still a bit rude.) Anyway, please be advised, that you are on your own with respect to getting paid, and the track record is poor.

My company has hired 86 Repairs to outsource our facilities maintenance and repairs needs. They have not successfully executed a single service call and are consistently unresponsive. To our understanding, the entire point of utilizing their services was to create less work for us in that we wouldn't be chasing down technicians to get work done, and instead, we find ourselves chasing down 86 Repairs for follow-up and ultimately reaching out to the technicians on our own, just on a delay.

I was hired through 86 Repairs which is an out of state service that a local restaurant hired. I have now spent over 10 hours chasing this company for payment on a 3 hour job. I have received nothing but attitude and now it looks like I will have to file in small claims court. Before you get involved with 86 Repairs consider getting a deposit on whatever work you are doing. I was very clear with the rep from this company on how I intended to get paid. I laid that out in advance of doing the work or ordering the $100 part. I am now out of p[ocket for the project, parts and over 7 hours of my time chasing payment.

We've had a wonderful experience with 86 Repairs. Their team goes over and beyond every day to ensure the repairs and maintenance of our seven facilities are managed sufficiently and with minimal interruption. 86 Repairs' attention to detail is very impressive. They are always professional and quick to respond. They get the job done while controlling costs. 86 Repairs has been our companies' best investment.

While closing my restaurant one evening, we experienced backflow in our entire floor drain system. It was roughly 9PM when I reached out to 86 to get assistance getting a plumber on sight to unclog the drain lines. Laurel at 86 was quick to respond and got to work immediately to find a plumber who offered emergency hours service for us. She was in constant communication with me while reaching out to several plumbing companies until one was found. She worked with me to figure out if it was something that could wait until the morning to save us money on the overtime charges. We worked together until almost 1AM and I am confident she would have worked through the morning had she needed to. The next morning she was in communication with me right away to confirm our scheduled service with the plumber and worked with me through the entire process until we had the problem resolved. It was impressive to see 86's responsiveness after hours, especially when it was much more prompt than any of the plumbers. They really are there for you 24/7, and after this experience I am confident that I can rely on them for anything at any time.

86 has changed my business. They've saved me money & time, and made the whole R&M program more efficient. Keep up the good work 86!

86 Repairs has become our trusted source for all things repairs and maintenance. With 86 Repairs, we know we’re being as effective and efficient as possible in how we spend our R&M dollars. We can trust that when we make a decision it’s the best decision, because we’ve consulted the experts. 86 Repairs has proven to be an outstanding business partner who we wholeheartedly trust. They have consistently been diligent, proactive, and communicative - The whole team is comprised of true professionals. No call centers or repeating yourself with 86 Repairs - We interact with the same individuals on a day to day basis who have learned our business, our approach, and our R&M needs. Our Organization sings the praises of 86 Repairs, and would recommend their services to friends, family, and any company looking for a full service solution to managing all Repair and Maintenance needs. Jeff - Fifteen Store Sonic Drive-In Operator