Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
50 ml United StatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
50 ml is a niche perfumery with an online store and a physical boutique in Milan, located at Viale Monte Nero 16. For over ten years, we have passionately selected the finest niche fragrance and skincare brands. We are official retailers of brands such as Creed, Giardini di Toscana, Orto Parisi, and many more.50 ml is where authenticity and trust meet the convenience of online shopping — a true point of reference for those who wish to discover unique niche products and be part of a large community of enthusiasts.Join a community of over 200,000 fragrance lovers: follow us on Instagram, Facebook, TikTok, and subscribe to our Newsletter!
50 ml United States (50-ml.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 46 reviews with 1 star · Clear filters
I still wait for my order. I don’t have my order yet.
By Alena Y.
Response from 50 ml United States· Aug 6, 2025
Dear customer, we warmly suggest you to get in touch with our customer service. Trustpilot is not the place to request assistance. Best regards from the 50 ml team✨
Have t heard from you anymore. Not sure it was delivered or the status of the order. No one answer my mails. Hi i havent seen any emails not on inbox or spam, not sure what to do...
By helio H.
Response from 50 ml United States· Aug 1, 2025
Dear customer, we have indeed replied to your emails regarding your order issues. Please check your emails. Regards from the 50 ml team✨
Been 2 weeks since i made an order. Was told that my order would get worked on within 48 hours multiple times and nothing happened. Reached out on IG and said they would look into it but still nothing. Had to unfortunately put in a dispute to get my money back. What a joke tbh. Made the order and didn’t even appear on my account because it was made on “guest mode”. Seems like i got scammed.
By Kevin R.
MY ORDER IS STUCK IN CUSTOMS AND I HAD TO PUT A STOP ON MY CREDIT CARD. FED EX HAS TRIED TO CONTACT YOU AND SO HAVE I WITH NO RESPONSE OR INCORRECT RESPONSE. NOW THE PRODUCT IS BEING RETURNED TO YOU
By DEK
Dont do business with this company. Shipping sucks
By Mm
Response from 50 ml United States· Jul 23, 2025
Dear customer, we are sorry to read your review. We have verified your order and see that has a shipping method you choosed USPS, which takes up to 20 business days for delivery. We want to remind you that we are located in Italy and to offer our US customers an affordable service provided by USPS, the shipping method needs the timing indicated. For any further needs, do not hesitate to contact our customer service. Best regards from the 50 ml team✨
Ho acquistato un profumo carissimo tramite top-cash back per avere uno sconto, visto il prezzo, ma non hanno rispettato la percentuale promessa. Per me poco affidabili. Sarebbe meglio promettere una percentuale piu' bassa ma rispettarla
By LAURA
Their return policy was really sketchy. They told me to send the return to some random residential house
By Mad
My samples arrived empty. I was charged shipping when website said free shipping. Customer Service is terrible.
By Customer
