42nd Street PhotoReviews of 42photo.com

I got a great camera at a great price. The only hitch was that I ordered it Sunday with 3-day-select shipping, but I got a call Monday from a salesperson who wanted me to buy a memory card to go with it. That upsell call apparently delayed shipping and I didn't get a notice that it shipped until Tuesday night. Fortunately it was shipped just in time for this trip. If I place an order and pay for 3-day-select shipping, then it should be obvious I want it shipped ASAP, not 2 days later. Fortunately it worked out this time.

Pros: Knowing EXACTLY what I was looking for, I was able to find the product with ease on their website. There were no surprises with the pricing - the list price found by search engines was exactly what I paid & their offer of free shipping was just that: free! Cons: The only reservation I have for a full 5-star recommendation is the usability of the website: the search tool is mediocre, its results cannot be sorted or further narrowed, and the overall design is graphics-heavy, cluttered, and inelegant.

i got a canon 600d at a very good price and it's brand new. i was really happy about that. and the customer service is really good. but one thing that can be improved is that the design of the website. overall, i'm happy with this shopping.

We were looking to buy a Canon EOS T3i DSLR and found 42nd Street Photo to be the cheapest. The camera came new with a lens --absolutely perfect. No complaints with the product. However, a sales guy from the store called my cell phone the day after the sale to ask me to call him to verify my order. I don't get cell signal at work, so I called the number back during my commute home. I left my office number and requested a call back after 9am. He called my cell again shortly before noon the next day and left a message, so I called him back from my office phone to find out what needed to be verified. He said I had forgot to select whether I needed a signature on the package (I don't remember there being an option at all, Hmm.. I thought), and I declined. He then told me the camera didn't include a memory card, which I answered that I knew that already and didn't need one --I already had a SanDisk 32GB Class 10 30MB/s SDHC card. He then said the T3i *needed* a 700X memory card (120MB/s) and wouldn't work properly without one. I thought that was odd, given I had used my 30MB/s 32GB card in my other 1080p HD camcorders without a glitch. He then offered me a $50 price cut on the T3i if I bought their 8GB 700X SDHC card, with their card discounted to $149. I only had a budget of $500 to begin with, which I was pushing a bit for this purchase, so I had to decline. The sales guy then replied OK and said he was going to ship the camera that day, which he did. After hanging up, I went online, read the T3i's manual, which mentioned the 1080p30 data rate was somewhere around 330MB per minute, so my 30MB per second SHDC card was just fine for recording. In no way did I *need* a 700X SDHC card --it was a sales gimmick. Anyway, I'm happy with the camera at an unbelievable price --cheaper than refurbished. I am glad I had the courage and skepticism to say "No" to the sales guy.

The sales call following my order made me feel uncomfortable. I was told I need an additional bigger battery, because the included one is a "demo" battery "good for 20 minutes". Also they tried to substitute my item with a different color, which I refused. I was ready to cancel my order towards the end of the call. This call business also seemed to delay the shipping by a day or two, while I was returning their call during their business hours. I received the camera promptly in one day after the call. The packaging was adequate, the camera works fine, and the free cleaning kit was included. The camera box wasn't sealed, but I can't say if it supposed to be.

Product could have been packed a little better, as space allowed box to crush, but it did not affect contents. Camera as advertised: excellent price. They made a call to follow up the order to make sure I did not need to purchase a media card, which is an oft forgotten item. Great all round service.