411 LocalsReviews of 411locals.com

Response from 411 Locals· Oct 9, 2024

Hola Miguel, lamentamos mucho tu experiencia. Entendemos lo frustrante y perturbadora que es esta situación. Nos tomamos estos asuntos en serio y estamos ansiosos por investigarlos más a fondo. Actualmente estamos esperando su respuesta con la información necesaria para revisar su cuenta y ayudarlo a resolver este problema. Nuestro objetivo es brindarle el apoyo que necesita y abordar sus inquietudes de manera efectiva.

Response from 411 Locals· Oct 10, 2024

Hi Matthew, Thank you for sharing your feedback. We're truly sorry to hear about your experience, and we take your concerns seriously. We strive for excellent customer service, and it sounds like we fell short in your case. Please reach out to us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Response from 411 Locals· Oct 10, 2024

Hi Michael, Thank you for sharing your concern. We're sorry to learn about your negative experience, and we take feedback like yours very seriously. Our aim is to provide value to all our clients, so it's disappointing to hear we didn't meet your expectations. We would welcome the opportunity to address your issues directly and work towards a resolution. Please get in touch with us so we can discuss this further. Your feedback is essential as we continue to improve our services. We did try to reach out for more information through our request, but unfortunately, we didn't receive any feedback within the response timeframe.

Response from 411 Locals· Sep 30, 2024

Hi John, I’m sorry for the inconvenience you’ve encountered. It’s troubling to learn about your experiences with our service. Your feedback is important, and we’ll make sure to pass your concerns along to the appropriate team for review. We’ve requested additional information from you to help us resolve your issue and are waiting for your response. If you have any further details or need assistance, please don’t hesitate to reach out.

Response from 411 Locals· Sep 23, 2024

Gracias por compartir tus comentarios. Nos disculpamos sinceramente por su experiencia y entendemos su frustración. Nuestro objetivo es brindar un servicio excelente y es preocupante saber que no hemos estado a la altura en su caso. Nos tomamos en serio las solicitudes de cancelación y me gustaría investigar este asunto más a fondo. Comuníquese con nosotros directamente a [su información de contacto] para que podamos abordar sus inquietudes y resolver cualquier problema pendiente. Su satisfacción es importante para nosotros y apreciamos la oportunidad de hacer las cosas bien. Gracias por informarnos sobre esto.

Response from 411 Locals· Sep 19, 2024

Thank you for bringing this to our attention. We truly appreciate your feedback and understand how frustrating this situation has been for you. We’d like to assist in resolving this issue and would love to know the best time to call you for a discussion. If you have any specific concerns or questions, please feel free to reach out. We’re here to help! Stay safe!

Response from 411 Locals· Aug 30, 2024

Hi Nino, I apologize for the inconvenience you've experienced. It is concerning to hear about the issues you faced with our service. Your feedback is valuable, and We will ensure that your concerns are communicated to the appropriate team for review. If you have any additional details or require further assistance, please do not hesitate to reach out.