Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
268 reviews
3AvapeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.
3Avape (3avape.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 52 reviews with 1 star · Clear filters
Garbage service. I ordered 2 Voopoo Vinci pod systems on February 28, and the order status is still on preorder until available. I checked the website today, and what do u know. The Voopoo Vinci is in stock. 3AVAPES is the most unreliable website I have used.
By GhostbossYT
Response from 3Avape· Apr 20, 2020
Dear customer, We feel terribly sorry about the inconvenience caused. Please check your message inbox for solution. Best regards, 3Avape Team
I ordered 2 Voopoo Vinci VW 1500mah and some coils to go with it. I placed this order on February 28th 2020. The order says that it is still processing, but checked the website and it says that the items that I ordered are currently in stock. I feel like I got scammed.
By Social A.
Alors comment dire..... leur site propose des articles aux prix intéressants mais attention : vous voyez des prix en euros par contre si vous payez via paypal (ce que je conseille car leur"sécurisation" cb est inexistante) vous paierez bien plus cher. Leur service client est là, quand ils veulent (1 réponse toutes les 24h, pour annuler une commande c'est sympa nan ??), ils s'en tapent royalement de vous et ils ne vous donneront jamais d'explications sur leurs méthodes douteuses.... les délais ne sont jamais respectés par ailleurs. bref je déconseille vivement ce pseudo site
By James D.
Response from 3Avape· Apr 2, 2020
Cher client, Vraiment désolé pour cette expérience malheureuse. Veuillez vérifier votre message privé. Sincères amitiés, 3Avape
Ordered 4 items on the 23rd of January. I understand that it's the Chinese New Year, but by the time the 13th February came, with no one replying to Emails or the Facebook page (although there was daily posts selling products) I opened a PayPal dispute on the 13th. Two days later (15th) I received a response from them stating that my 4 items were in stock and would be dispatched by the 17th, so I closed the case, happy with the response, even though it took forever. 10 days later and my order was still as processing I emailed them again, only to get a response of 2 of my 4 items were out of stock and they wouldn't have them till mid March (if you believe that). Unbelievably unprofessional and obviously don't know how to tell the truth. I understand that the virus has effected business, but all it takes is to tell the truth. Won't be recommending, and certainly won't be using again.
By Mark L.
Response from 3Avape· Mar 11, 2020
Dear customer, Sorry that you had unhappy shopping experience with us. We have explained the whole story to you, hope you could understand the special situation. And there is one thing bad on our side, which is that we shall respect your choice and had the order cancelled, and money refunded back. Apologize again and thanks for the suggestion. Best regards, 3Avape
Je commande un produit jamais reçu n'achetez rien chez eux ces gens ne vous répond pas et il vous envoie pas le produit ni rembourse l'argent c'est vraiment des escrocs.
By Peppe P.
Response from 3Avape· Mar 11, 2020
Dear customer, Truly sorry about the inconvenience. Because of the unexpected Novel Coronavirus, our holiday was extended. And email was not replied, and shipment was not arranged in a timely manner, which we feel terribly sorry about. Just tracked and noticed that your parcel has been delivered on days ago. Apologize again and thanks for your understanding! Best regards, 3Avape
I placed an order almost a month ago, and it is still processing. Dont waste your money on these people, they will immediately take your money then not ship your order. After long wait I emailed them and they told me "Good news we will begin shipping immediately" that was 3 days ago and it is still processing.
By Lance T.
Response from 3Avape· Mar 11, 2020
Dear customer, Sorry that you had unhappy experience shopping on our site. Please allow me to explain about the shipment delay. During Jan 22nd- Jan 31st, 2020, we were on the Chinese New Year holiday. And due to the unexpected outbreak of the Novel Coronavirus, our holiday was extended, from Feb 1st- Feb 17th, 2020. Only on Feb 18th, did our warehouse guys got back to work, and shipment was resumed then. Apologize again and many thanks for your understanding! Best regards, 3Avape
my order was supposed to come from U S warehouse but supposedly coming from China after ordering. Eleven days now and still awaiting shipment. Run away don't look back
By david
Response from 3Avape· Apr 20, 2020
Dear customer, Sorry that you had unhappy shopping experience with us. Just sent you a private message, please check for solution. Best regards, 3Avape
They sell stuff they don't have in stock. I've waited almost 2 weeks so far. I will never order from these clowns again.
By Michael A.
Response from 3Avape· Apr 20, 2020
Dear customer, Apologize about the inconvenience. We should have paid more attention to the stock. Have sent a private message, please check. Best regards, 3Avape Team
