Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2 reviews
Scores get a color once a company has 5 reviews.
365ace is listed under Craftsman.
365ace (365ace.net) has 2 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
2 approved reviews, newest moderated first
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By মিজান আ.
I played sports betting on the BTi /… user ID 1315728123 purchase ticket ID 781207690662866944 bet ticket ID 781207690662866945 bet date 2025/11/25 23.20 I played sports betting on the BTi / (ACE365 or whatever app you played through) platform. I was supposed to win a total of 2,426.81 BDT after winning a legitimate bet. The stake was 857.95 BDT. But now it has been 32 hours, and they still haven't paid my winnings. I contacted customer support several times. Sometimes it says— “Please wait, processing.” And sometimes it says— “Your money has been returned to your account.” But I have checked my account again and again— Not a single penny has been returned. This is clear fraud and incredibly unfair treatment of users. I have saved my: Bet slip Proof of winning Screenshot and can provide it to the Trustpilot team if needed. I played sports betting on the BTi / (ACE365 or whatever app you played through) platform. I was supposed to win a total of 2,426.81 BDT after winning a legitimate bet. The stake was 857.95 BDT. But now it has been 32 hours, and they still haven't paid my winnings. I contacted customer support several times. Sometimes it says— “Please wait, processing.” And sometimes it says— “Your money has been returned to your account.” But I have checked my account again and again— Not a single penny has been returned. This is clear fraud and incredibly unfair treatment of users. I have saved my: Bet slip Proof of winning Screenshot and can provide it to the Trustpilot team if needed.
By Mominul I.
