361SportReviews of 361sport.com

Absolutely appalling customer service. I placed an order for trainers on the 25th August and although I received a notification to say they have been delivered, they have in fact not been. The delivery location that FedEx gave is at the other end of the country to the address I provided. Yet 361 have said its been delivered. I am currently waiting to hear back from my 9th email of which only 2 have been replied to. The shoes might be great but if something goes wrong in delivery then I would not recommend. I would just like to resolve what has actually gone on and no one yet seems to have looked into it. *Edit* after sending yet another email to complain and tell them im going to review on social media, I have now had an email reply back and am waiting for a resolution 🤞

They don't post negative reviews, they're dishonest, I found their shoes uncomfortable and slippery and they don't accept returns if you've every worn them. Whether defective or not. Piss poor customer service.

Service client inexistant – À fuir ! "Je partage mon expérience décevante avec 361 Europe. J'ai commandé 5 paires de chaussures (297€). Après un long délai de livraison, j'ai voulu en retourner deux. Il m'a fallu envoyer 7 emails avant d'obtenir une réponse, pour m'entendre dire que les frais de retour étaient à ma charge. J'ai renvoyé un article à mes frais (26€), livré hier (preuve de suivi à l'appui), mais l'entreprise reste totalement silencieuse et ignore mes messages concernant mon remboursement. Un service client en dessous de zéro et aucun respect pour les droits des consommateurs. Soyez très prudents avant de commander : si vous avez le moindre problème, vous serez livrés à vous-même !"

Wanted me to send my id and credit card over email to confirm an order when I paid through PayPal. Never had this come up ever. Must be indicative of a poor corporate culture.

DO NOT SHOP HERE Såfremt du handler med dem, så vær opmærksom på at de IKKE medsender en returlabel når du køber varer hos dem. Jeg købte et par sko som ikke passede min kones normale størrelse, men skal have et nummer større. De skal sendes retur til USA. Dette koster mellem kr. 450,-og 700,- Det er sgu dårlig service.