Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
627 reviews
25home FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
25Home is a furniture company that aims to revolutionise the industry by offering high-quality, modern, and minimalist designs at radically affordable prices. We are led by a team of Nordic designers and deliver premium on-trend furniture and accessories with a focus on modern and Scandinavian style.Our headquarters are located in Los Angeles, where our dedicated team works passionately to create products that inspire you to live the good life. What sets 25Home apart is our unique direct-from-manufacturer model. We believe that furniture should be accessible and affordable for everyone, which is why 25Home was founded. We offer a one-year guarantee on every product we create, ensuring your satisfaction and peace of mind.Join us on our journey as we redefine the furniture landscape, making high-quality and well-designed pieces accessible to all. Experience the 25Home difference and make your living spaces more stylish with our premium furniture and accessories.
25home Furniture (25home.com) has 627 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Couch is everything i had hoped and i searched A LOT!! Its soft really deep and so well filled. I love that its all washable and man dod they deliver fast. A little bummed the chair is on back order but overall super happy with service deliver communication and the couch! Would highly recommend to anyone looking to buy a couch.
By Kirsten J.
Customer service agent sunny is very accomedating and easy to communicate with. The whole buying experience is great. Delivery is good and on time too
By CALIA H.
Excellent customer service and product was as described. Dill purchase from the again.
By Rich T.
Sunny the representative who helped me online for an hour was the reason i bought this couch from online. After a recent bad online purchase i was nervous and asked a bunch of questions. She was very patient and i decided to purchase the sandwich couch. The couch is awesome. Very comfortable. I sink into perfectly. The material seems high end and im very happy i decided to give it a try. Momo helped get the shipping going relatively quickly. Would highly recommend. The couch is a statement piece.
By Ryan
Still dont have my couch. Now 25 home isnt responding ive even reached out to the shipper and they havent given me answers either. Update: Got my couch and we love it. 25Home actually was responding but for some reason the emails werent going to the right folder. They have completely made up for all confusuion and issues and have great customer service. Delivery man was very friendly and efficient and my couch was in perfect condition. So im updating my review to reflect that!
By Alyssa M.
I’m very satisfied with the covers that I purchased for my Mario Capasa feathers sectional couch! They fit perfectly and the team did a great job of answering my questions and fulfilling my needs with the shipment. Would 100% recommend and will be purchasing from this company again!
By Isa
I ordered a chair and ottoman. I am pleased with the look and the comfort. They arrived within an acceptable timeframe. Furthermore, the delivery service was excellent. Overall, a good experience.
By Jocelyne R.
Awesome customer service! I would definitely choose this company again!
By Jennifer W.
