Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
627 reviews
25home FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
25Home is a furniture company that aims to revolutionise the industry by offering high-quality, modern, and minimalist designs at radically affordable prices. We are led by a team of Nordic designers and deliver premium on-trend furniture and accessories with a focus on modern and Scandinavian style.Our headquarters are located in Los Angeles, where our dedicated team works passionately to create products that inspire you to live the good life. What sets 25Home apart is our unique direct-from-manufacturer model. We believe that furniture should be accessible and affordable for everyone, which is why 25Home was founded. We offer a one-year guarantee on every product we create, ensuring your satisfaction and peace of mind.Join us on our journey as we redefine the furniture landscape, making high-quality and well-designed pieces accessible to all. Experience the 25Home difference and make your living spaces more stylish with our premium furniture and accessories.
25home Furniture (25home.com) has 627 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 423 reviews with 5 stars · Clear filters
If you're reading up on reviews to see of 25Home is legit, I, too, was in your place at one time. I pulled the trigger and didn't regret my decision. The couch was as described and looked just as beautiful as the pictures. If you need a new couch right away, this might not be for you, but I can assure you that it's worth the wait (6 weeks). As a matter of fact, I'm sitting and enjoying my couch as I write this review.
By Mason
The furniture is beautiful but the service is what makes me so satisfied. They worked with me and I would most definitely purchase from them again. Satisfied Customer, Vickie
By Vickie T.
I recently ordered a sofa & ottoman from 25home and couldn't be happier! Initially I was hesitant since I've never heard of them, but the experience was great. The sofa is exactly as pictured and very comfortable. Customer service was also great, always responsive with my concerns. The white glove delivery was worth it, especially since I live on the third floor with no elevator. The guys were efficient and quick.
By Laura
Great communication. Sectional just as pictured and described! Very comfortable and very quick and easy to assemble!
By Briana A.
This couch is a beautiful addition to our living room. The leather is beautiful and very expensive looking. Delivery included bringing the boxes into the house and assembly was easy! Altogether a very satisfying purchase and smooth ordering experience.
By MarcyW
Great customer service, easy to work with
By M.s
We saw 25home on Social Media and bought a couch from them. There were moments we were nervous but 25home is definitely legitimate and we had a great experience all around. Sunny and Momolin were really helpful, and quick to respond. I had few issues with my payment and they refunded my money right away, which is so rare and helpful. Momo lin helped us finalize the delivery and we've been loving our couch everysince.
By theganoro's
Very well made furniture and amazing customer service. I am so please with my sofa.
By Ekaterini P.
