25home FurnitureReviews of 25home.com

I had a great experience with 25home. Their sales team was very helpful and the furniture itself is quite nice. I would recommend them to anyone looking for a nice selection of different types of furniture.

I had been lookig for a love chair for almost six months before I was lucky to find 25home Furniture. Just when I thought Ihad found the love seat I wanted with companies I was looking at prior to my 25home purchase,I would check the reviews from customers, and most were unhappy with the merchansdise they bought. However this was not the case with 25home. My heart rose when I came acros the exact love seat I wanted the perfet ivory color as well , in addition a huge ottoman that I could purchase to match the love seat. Better yet, when I looked at the 25home reviews , there was nothing but great compliments on the merchansdise, customers felt quailty of furniture was excellent and the customers interactions with the sales team was outstanding. I knew I was at the end of my furniture journey and was so happy. Ordering the love seat and ottaman was super easy. I had the pleasure to talk to Joannee who is ranking member of the excellent sales team. She assured me when the chair woul delivered and what I needed to do to arrange the delivery which was a simple call to the warehouse to provide my home address, what dates were good the layout the entry way into the building so the delivery could go as smooth as possible. I had ability to upgrade my delivery so the delivery men would bring the furniture to my apt and install it , for a slight fee at best. In fact when they delivered the whole processs from start to finish was only ten mins. In addition ,the unique structure of how the chair was manfactured was pulling a lever or two to open chair up and make it secure and it was done. For me that was golden, I am by no means a person that can puty anything together, it would have taken me forever to figure it out. Just a last note before I close , after speaking with Joanne that chair was coming in a week , the factory called and said there would be a slight delay about three weeks. Naturally I was very upset, you see my family was coming to visit me and I needed the chair desperately. I called Joanne immediately and told her what was going on and she said to give her a day and she would somemake some calls and see what could be done. The very next day she called me and told I would be receiving the furniture as planned. Joanne took that extra step/care to make the call and keep her promise. That showed to me that not only was she a deicated and trusted employee to her company,but she cared about me, the customer and how often these days does that happen to anyone? Well I will answer for you and say its extremely rare, and this is why you should buy your bedroom or living room furniutre or whatever your needs are with 25home Furniture. If I give them ten stars I would. Many thanks and appreciation to Joanne who was awesome and made spending my money a pleasure and a good feeling, smile.

Great Communication! Customer Service is a Priority! Amazing quality and I absolutely love my new sofa!

Such a comfortable couch. Customer service is excellent and very fast as well!

Amazing couch! So comfortable and beautiful looking!

25Home Furniture was incredible to work with. They were extremely accommodating from start to finish, and their communication was amazing throughout the entire process. The furniture itself is very comfortable, lightweight yet durable, and surprisingly easy to put together. You can tell they care about both quality and customer experience. Highly recommend!

Had such an amazing experience with 25Home. The shipping process was so easy — they kept me completely updated with the ETA, delivery details, and even connected me with the delivery company to choose a delivery date. The couch arrived safely, and setting it up was honestly a breeze. It took about 30 minutes from opening the boxes to latching each section together and getting it into the perfect spot. I was genuinely surprised by how simple the process was. We have been lounging on the couch nonstop. Even our cats — who are super particular about their designated spots — have abandoned their usual places and now curl up right next to my husband and me. The size is perfect! It fits our small living room so well but still gives us a ton of lounge space. We even slept on it the first night, and I’m someone who usually wakes up multiple times — but we all slept through the whole night! We’re so excited to finally own our dream couch thanks to 25Home. I’m already looking forward to ordering from them again in the near future. Thank you, 25Home!

Unfortunately I had to cancel my order from 25Home before shipment was received however they were very professional and gave me a full refund on my order.