SCAM
They tell you it’s £1 to speak to someone. It isn’t. They charge you another £39. AVOID AT ALL COSTS. MASSIVE SCAM.
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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JustAnswer (2.justanswer.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 19 reviews with 1 star · Clear filters
They tell you it’s £1 to speak to someone. It isn’t. They charge you another £39. AVOID AT ALL COSTS. MASSIVE SCAM.
By Customer
I WAS LOOKING FOR OUTLOOK SUPPORT AND THIS COMPANY POPPED UP ON THE TOP OF THE LIST FOR MICROSOFT SUPPORT. I THOUGHT THEY WERE MICROSOFT. IN MY OPINION THEY ARE OPERATING A SCAM. THEY DIRECT YOU TO A PORTAL TO PAY €1 FOR THE INFORMATION YOU WANT BUT WHEN YOU GO TO THE PAYMENT PAGE, THE BILL JUMPS TO €46.
By Frank S.
It states in its website that it has 5 starts on Trust Pilot-yeh right , well where are they then. Do t waste your money it’s s rip off they say if you pay £5 they will answer your question. Once you have paid they then say -oh have you got another£43 . You obviously ssy -no so they leave you in the learch Awful Awful Awful !!!!
By Customer