Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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91 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1 800-balloons is listed under Wedding & Party.
1 800-balloons (1-800-balloons.com) has 91 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Balloons never got delivered and customer service is a joke. I called and left three messages and never once got a call back. I got one email saying they'll be delivered the next day. Never got delivered. Reporting to the better Business Bureau and getting refunded by my cc company. Extremely angry with this company. I Believe it is a scam?
By Abby Marchant S.
Our delivery was late and due to balloons having a short shelf life we didn't get to enjoy them for as long as I hoped. Paying over $110 for balloons which were delivered late and left in our bushes wasn't the experience I expected. I talked to customer service and they were not apologetic. At first they offered to refund the $8 delivery fee but upon further dialog was offered 20%. While the discount was nice, what would have gone a long way is an apology. Not once did they try and understand how their delivery failed to meet our expectations. Apologies are free and go a long way in making amends with customers.
By Dan
